Customer Service Officer
Job reference n°: NGA287Sector: Industry - Nigeria - Western Africa
Function: Administration / Support / Secretarial
Our client
Our client is an international industrial group specialising in the fabrication and the selling of Paints and protective coatings for the Industry.
Job description
The Customer Service Officer is responsible for the folllow up and control an processing of Sales and Warehouse stocks. He liaise with the clients to keep them informed.
Responsibilities
- To ensure that the data entered into Sage accounting system is in accordance with the customers purchase orders.
- To monitor the proposed delivery dates on the outstanding orders by the customers report and coordinate with the sales staff, so customers are informed of any undue delay.
- Ensure quality checks of all products prior to delivery.
- To maintain and prepare the supplier schedule
- To assist in client liaision and working on quotations.
- Follow up of all client exchanges by email, fax and letters.
- Prepare invoices and proforma documents and insure that the client purchase order are inline.
- To perform the general receptionist duties including but not limited to telephone, Answering and guest arrivals.
Qualifications et experience
- Previous experience in a similar role
- Extremely customer oriented
- Hard working and conscientious individual
- Fully conversant with computer applications
- Good command of the english language
- Well organized
- Open minded personality
What is on offer
Local Attractive Staff Contract
If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.